NAUTICALMART

World's Largest Collection of Nautical & Medieval Products

Return Policy

Return FAQ’s

What is your return policy?

We hope you love what you ordered, but in case you don’t, you can return your purchase if:

  • Returns are accepted for any reason
  • Product is damaged or defective
  • Product is not as described

How long do I have to make a return?

All items must be returned according to the instructions below within 30 days.

What are my refund options?

Purchases that are returned according to this policy will receive:

  • A partial refund
  • Store credit or gift card
  • A replacement product
  • An exchange

When will I receive my refund?

Returns will be processed within 4-6 weeks of the date we receive your returned item.

Return Shipping Instructions

You can send your purchase back to us, at your expense. Once we receive your package, we will promptly process your return according to our policy.

You will be responsible for paying for your own shipping costs for returning your item.

Return Instructions

Please ask all the details of the product before order and shipping so there will not be any confusion and we will make custom changes if possible.
We accept return only if the product is not as described. For damaged in shipping and other issues we can only ship the replacement.